Terms of service

Welcome to Pureterms.shop. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before making a purchase or using our services. These terms are designed to ensure transparency, protect both customers and our business, and comply with Shopify, Google Shopping, and Meta advertising policies.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • You agree to use our products and services only for lawful purposes
  • You will not use our website for any fraudulent or unauthorized activity

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Descriptions

We aim to ensure all product descriptions, images, and specifications are accurate. However:

  • Minor variations in color, size, or appearance may occur due to manufacturing or display differences
  • All wellness and recovery products are intended for general wellness use only and are not medical devices
  • We do not guarantee specific health outcomes from product use

3. Orders & Payments

  • All orders placed on Pureterms.shop are subject to acceptance and availability
  • Payments are securely processed through Shopify Payments
  • We reserve the right to cancel or refuse any order suspected of fraud or misuse
  • Prices are subject to change without prior notice

4. Shipping & Delivery

  • Delivery times are estimates only and may vary depending on location and logistics conditions
  • Pureterms is not responsible for delays caused by carriers, customs, or external factors
  • Customers are responsible for providing accurate shipping information

5. Returns & Refunds

We offer a 60-day return policy as outlined in our Returns & Refunds Policy. By using our website, you agree to the conditions stated in that policy.

6. Warranty

Most Pureterms products come with a limited warranty (typically 1–2 years depending on product type). Warranty covers manufacturing defects only and does not cover misuse, improper installation, or normal wear and tear.

7. Intellectual Property

All content on Pureterms.shop, including:

  • Product designs
  • Logos
  • Texts
  • Images
  • Branding materials

are the exclusive property of Pureterms and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Pureterms is not liable for:

  • Indirect or incidental damages resulting from product use
  • Health issues arising from improper use of products
  • Delays or failures caused by external shipping carriers
  • Losses due to misuse of the website or products

All products are used at the customer’s own responsibility.

9. Privacy & Data Protection

Your personal data is handled according to our Privacy Policy, which explains how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms of Use at any time. Any changes will be posted on this page with the updated revision date. Continued use of the website means you accept the updated terms.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

📧 Email: Oateskketayqzgn@hotmail.com
📍 Address: So nha 381, To 4, Phung Chi Kien, Thanh pho Bac Kan, Bac Kan Bac Kan 260000 Vietnam
🏢 Business Name: Pureterms
👤 Owner: Dung Vu